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Privacy Policy, as of May 2018


1. Name and contact details of the responsible person


This privacy policy informs about the processing of personal data on the company website of:



OPK Europe GmbH

Junghansstr. 16

72160 Horb

Phone number. +49 7451 622 64-0

Mail address: datenschutz@opk-europe.com


2. Scope and purpose of the processing of personal data


2.1  Calling the website

When accessing this website www.opk-europe.com, the Internet browser used by the visitor automatically sends data to the server of this website and stores it in a log file for a limited time. Until the automatic deletion, the following data is stored without further input of the visitor:

- IP address of the visitor's terminal,

- date and time of access by the visitor,

- Name and URL of the page accessed by the visitor,

- Website from which the visitor accesses the company website (so-called referrer URL),- Browser and operating system of the visitor's terminal and the name of the access provider used by the visitor.

The processing of this personal data is in accordance with Article 6 (1) (1) (f) of the GDPR. The company has a legitimate interest in the processing of data for the purpose of

- quickly build the connection to the company website,

- to enable a user-friendly application of the website

- to identify and ensure the safety and stability of the systems and

- to facilitate and to improve the administration of the website.

The processing is expressly not for the purpose of obtaining knowledge about the person of the visitor of the website.


2.2 Contact form

Visitors can submit messages to the company through an online contact form on the website. In order to be able to receive a reply, at least the specification of a valid e-mail address is required. All further information can be given voluntarily by the requesting person. By submitting the message via the contact form, the visitor consents to the processing of the transmitted personal data. The data processing takes place exclusively for the purpose of processing and answering inquiries via the contact form. This is done based on the voluntarily granted consent acc. Article 6 (1) sentence 1 (a) GDPR. The personal data collected for the use of the contact form will be automatically deleted as soon as the request is completed and there are no reasons for further storage (e.g. subsequent commissioning of our company).


3. Disclosure of data


Personal data will be transmitted to third parties, if

- according to Art. 6 (1) sentence 1 (a) of the GDPR, the data subject has expressly consented to this,

- disclosure pursuant to Art. 6 (1) sentence 1 (f) GDPR is required to assert, exercise or defend legal claims and there is no reason to believe that the data subject has an overriding legitimate interest in not disclosing their data,

- there is a legal obligation for the transfer of data according to Art. 6 (1) sentence 1 (c) GDPR, and / or

- this is required under Article 6 (1) sentence 1 (b) of the GDPR to fulfill a contractual relationship with the data subject.

In other cases, personal data will not be disclosed to third parties.


4.Analysis services for websites, tracking


4.1 Use of Google Analytics with anonymization function


We use Google Analytics from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94.043 USA. This is a tool that can be used to analyse the use of web pages. For this purpose, Google uses various techniques, including cookies stored on their computer. These store information about the use of our site, which we use to improve our offer. The data collected by Google may be transmitted by Google to countries outside the EU, in particular the USA. However, Google has submitted to the Privacy Shield Framework, for details on your rights, see



However, in accordance with the specifications of the German Data Protection Authorities, we have taken steps to ensure the adequate protection of your data as far as possible. So, we have made sure that your IP address is anonymized before the transfer to Google. This was done by activating the Anonymizelp () function within the Google Analytics tracking code. We've also entered into a contract data processing contract with Google that will prevent Google from merging your information with other data collected by Google to determine your identity.


If this is not enough for you, you can also go to the link


Download and install Google's browser plug-in to block Google Analytics, which blocks Google's collection and disclosure of your personal information.

Likewise, you can prevent the collection by Google Analytics by clicking on the following link:

Disable Google Analytics

set an opt-out cookie, which also prevents the collection of their data.

If you want to learn more about Google's Privacy Policy, please use the following link:



4.2  Use of hotjar

Our website uses the hotjar web analytics service Hotjar Ltd, Level 2 on some of our websites

St Julians Business Center,

3, Elia Zammit Street

St Julians STJ 1000, Malta, Europe

+1 (855) 464-6788



This tool detects movements on the observed web pages in so-called heatmaps. This allows us to anonymously recognize where visitors click and how far they scroll. This allows us to make our website better and more customer-friendly. Protecting your personal information is very important to us when using this tool. All data is collected without us being able to assign it to specific users. We can only understand how the mouse moves, where it was clicked, and how far scrolled. Further, the screen size of the device, the device type, information about the browser, the country from which it was accessed, and the preferred language are recorded. If personal data is displayed on a website, Hotjar automatically fills it. They are therefore incomprehensible to us. Through a "Do Not Track header", the use of the tool hotjar can be prevented. Then no data will be collected about the visit to our website. For this, the browser must be set accordingly. A guide in German can be found at: http://www.akademie.de/wissen/do-not-track-datenschutz. The hotjar tool alone can also be disabled by using the opt out button at https://www.hotjar.com/opt-out. More information on hotjar ltd. and about the tool hotjar can be found at: https://www.hotjar.com. The privacy policy of hotjar ltd. can be found at: https://www.hotjar.com/privacy.


5. Cookies


Cookies are used on the website. These are data packets that are exchanged between the corporate website server and the visitor's browser. These are stored when visiting the website of the devices used in each case (PC, notebook, tablet, smartphone, etc.). Cookies can cause no damage to the equipment used. They contain no viruses or other malicious software. In the cookies, information is stored, each resulting in connection with the specific terminal used. Under no circumstances can the company immediately gain knowledge of the identity of the visitor to the website.


Cookies are largely accepted according to the basic settings of the browser. The browser settings can be set up so that cookies are either not accepted on the devices used, or that a special note is made before a new cookie is created. It should be noted, however, that disabling cookies may result in the failure to use all features of the website in the best possible way.


The use of cookies serves to make the use of the company's website more comfortable. For example, session cookies can be used to track whether the visitor has already visited individual pages of the website. After leaving the website, these session cookies are automatically deleted.


To improve usability, temporary cookies are used. They are stored on the visitor's device for a temporary period. When the website is visited again, it automatically recognizes that the visitor has already visited the site at an earlier point in time and what inputs and settings have been made so that they do not have to be repeated.


The use of cookies also takes place in order to analyse the website's views for statistical purposes and for the purpose of improving the offer. These cookies make it possible to automatically recognize on re-visit that the website has already been called by the visitor. An automatic deletion of cookies takes place here after a specified time.


The data processed by cookies are justified for the purposes mentioned above in order to safeguard the legitimate interests of the company under Article 6 (1) sentence 1 (f) GDPR.


6. Use of YouTube


Our site uses YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA for video inclusion. Usually, when you visit an embedded video page, your IP address will be sent to YouTube and cookies will be installed on your computer. However, we have incorporated our YouTube videos into the enhanced privacy mode (in which case, YouTube still contacts the Google DoubleClick service, but Google's privacy policy does not evaluate personal information). As a result, YouTube does not store any information about the visitors unless they watch the video. When you click the video, your IP address will be sent to YouTube, and YouTube will know that you watched the video. If you are logged in to YouTube, this information will also be assigned to your user account (you can prevent this by logging out of YouTube before calling the video). We have no knowledge or influence about any collection and use of your data by YouTube. For more information, see the YouTube privacy policy at www.google.com/intl/en/policies/privacy/. In addition, we refer you to the general handling and deactivation of cookies on our general presentation in this privacy policy.


7. Your rights as an affected person


As far as your personal data are processed during the visit of our website, you have the following rights as "data subject" within the meaning of the GDPR:


7.1 Information


You can request information from us as if personal data is being processed by us. No right of access exists if the granting of the coveted information against the duty of confidentiality acc. to § 83 StBerG would violate or the information for other reasons, in particular because of a predominant legitimate interest of a third party, must be kept secret. Deviating from this, there may be an obligation to provide the information if, in particular, considering any imminent damage, your interests outweigh the interests of secrecy. The right of access is also excluded if the data is stored only because it may not be deleted due to statutory or statutory retention periods or serve exclusively for purposes of data protection or data protection control, if the disclosure would require a disproportionate effort and processing for other purposes is excluded by appropriate technical and organizational measures. If in your case the right to information is not excluded and your personal data are processed by us, you can ask us for information about the following information:

To improve usability, temporary cookies are used. They are stored on the visitor's device for a temporary period. When the website is visited again, it automatically recognizes that the visitor has already visited the site at an earlier point in time and what inputs and settings have been made so that they do not have to be repeated.


 purposes of processing,

- categories of personal data you process,

- recipients or categories of recipients to whom your personal data are disclosed, especially recipients in third countries,

- if possible, the planned duration for which your personal data will be stored or, if this is not possible, the criteria for determining the duration of storage,

- the right to rectify or delete or restrict the processing of personal data concerning you or a right to object to such processing,

- the existence of a right of appeal to a data protection supervisory authority,

- if the personal data have not been collected from you as the data subject, the information available on the origin of the data,

- the existence of automated decision-making, including profiling and meaningful information on the logic involved, as well as the scope and intended impact of automated decision making,

- if applicable, in the case of transmission to recipients in third countries, unless there is a decision of the EU Commission on the adequacy of the protection level under Article 45 (3) GDPR, information on which suitable guarantees acc. to Article 46 (2) GDPR for the protection of personal data.


8. Correction and completion


If you discover that we have inaccurate personal information, you may request immediate correction of such incorrect data. In the event of incomplete personal data concerning you, you may request the completion.




8.1  Deletion


They are entitled to be deleted ("right to be forgotten"), unless the processing is necessary for the exercise of the right to freedom of expression, the right to information or to fulfill a legal obligation or to carry out a task of public interest and one of the following is true:


 The personal data are no longer necessary for the purposes for which they were processed.

- The justification for processing was only your consent, which you have revoked.

- You have objected to the processing of your personal data that we have made public.

- You have objected to the processing of personal data not disclosed to us and there are no legitimate reasons for the processing.

- Your personal data was processed unlawfully.

- The deletion of personal data is required to fulfill a legal obligation to which we are subject.


There is no claim for deletion if, in the case of legitimate non-automated data processing, deletion is not possible or only possible with disproportionately high outlay due to the special nature of the storage and your interest in deletion is low. In this case, the deletion is replaced by the limitation of processing.




8.2  Restriction of processing


You may require us to restrict processing if any of the following applies:

- You deny the accuracy of your personal data. The restriction may be required in this case for the duration that allows us to verify the accuracy of the data.

- The processing is unlawful, and you require instead of deletion the restriction of the use of your personal data.

- Your personal information will no longer be needed by us for the purposes of processing that you may need to assert, exercise or defend your rights.

- You have contradiction acc. to Art. 21 (1) GDPR. The restriction of processing may be required if it is not certain that our legitimate reasons outweigh your reasons.


Restriction of processing means that the personal data are processed only with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of important public interest. Before we lift the restriction, we have a duty to inform you.




8.3 Data portability


You have a right to data portability, provided the processing is based on your consent (Article 6 (1) (a) or Article 9 (2) (a) GDPR) or on a contract to which you are a party and the processing is done by automated methods. The right to data portability in this case includes the following rights, provided that this does not affect the rights and freedoms of others: You may require us to receive the personal information you provide to us in a structured, common and machine-readable format. You have the right to transmit this data to another person without hindrance on our part. As far as technically feasible, you may require us to transfer your personal information directly to another person in charge.




8.4 Opposition


Insofar as the processing is based on Article 6 (1) sentence 1 (e) GDPR (exercise of a task in the public interest or in the exercise of official authority) or on Article 6 (1) sentence 1 (f) GDPR (legitimate interest of the person responsible or a third party), you have the right, at any time, to object to the processing of the personal data concerning you for reasons of your particular situation. This also applies to a profiling based on Art. 6 (1) sentence 1 (e) or letter (f) of the GDPR. Upon exercise of the right of opposition, we will no longer process your personal information unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purpose of enforcing, pursuing or defending legal claims.



You may at any time object to the processing of your personal data for direct marketing purposes. This also applies to a profiling associated with such direct mail. After exercising this right of objection, we will no longer use the personal data concerned for direct marketing purposes.



You have the option of informally notifying the opposition by telephone or e-mail to our company's postal address listed at the beginning of this Privacy Policy.




8.5 Revocation of consent


You have the right to revoke your consent at any time with effect for the future. The revocation of the consent can be communicated by phone or by e-mail to our postal address informal. The revocation does not affect the lawfulness of the data processing which has taken place based on the consent until receipt of the revocation. Upon receipt of the revocation, the data processing, which was based solely on your consent, is discontinued.




8.6 Complaint


If you believe that the processing of your personal information is unlawful, you may lodge a complaint with a data protection supervisory authority that has jurisdiction over your place of residence or employment or the location of the alleged infringement.


9. Status and Update of this Privacy Policy


This Privacy Policy is dated May 25, 2018. We reserve the right to update our privacy policy in due course to improve privacy and / or adapt it to changes in regulatory practice or jurisdiction